Michael Podolsky – Medium

Michael Podolsky

Holiday Shopping Trends and Insights to Keep Customers Satisfied

Most retailers, both online and in-store, look forward to the golden quarter — a period that starts with Black Friday when festive…

Oct 31

Holiday Shopping Trends and Insights to Keep Customers Satisfied

Oct 31

How the FTC Fake Review Rule Affects Businesses and Consumers

The Federal Trade Commission’s new fake review rule introduces enhanced protections of consumer rights by clarifying what is and isn’t an…

Sep 27

How the FTC Fake Review Rule Affects Businesses and Consumers

Sep 27

How to Transform Consumer Issues into Business Opportunities

Customers issues can be an opportunity for a business to strengthen relationships with customers and improve reputation. Learn the…

Jul 24

How to Transform Consumer Issues into Business Opportunities

Jul 24

5 Reasons Why Business Should Pay Attention to Consumer Rights

Overlooking the impact of consumer rights on business performance is a poor, yet easily made mistake for a business. Working with consumer…

Jun 5

5 Reasons Why Business Should Pay Attention to Consumer Rights

Jun 5

Growing Brand Awareness With Community Engagement and Awards

Traditional marketing approaches remain relevant and will always have their place, but with consumers increasingly looking to each other…

Apr 24

Apr 24

Confidence Counts: Boosting the Morale of your Customer Service Representatives

What is crucial to maximizing effectiveness in a customer service job? Treat others as you would expect to be treated yourself. A cliche…

Feb 16, 2022

Confidence Counts: Boosting the Morale of your Customer Service Representatives

Feb 16, 2022

How Customer Feedback Drives Changes in Business

The importance of customer feedback, and why you should pay attention to what people are saying

Jan 25, 2022

How Customer Feedback Drives Changes in Business

Jan 25, 2022

Michael Podolsky

Michael Podolsky

Co-founder and CEO of @PissedConsumer, entrepreneur, expert in customer service and leadership, proactive advocate of consumer rights and freedom of speech.

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